Shipping Policy

At Pure Radiance, we are committed to delivering your beauty and skincare essentials as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times may vary depending on your location:

Domestic Orders: 5–10 business days
International Orders: 7–21 business days

Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Delays

While we strive to meet all delivery estimates, delays may occur due to weather conditions, customs processing, carrier issues, or high order volumes.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase. Pure Radiance is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our support team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are always happy to help.